• Development and review of pool risk management plans
• Water treatment operational reviews and optimisation
• Development of organisational procedures and work instructions
• Development and implementation of organisation digital learning resources
• Development and implementation of competency assessment and training systems
• Water quality and chemical incident investigations

Water and Wastewater Sampling and Testing

• Development and implementation of sampling and testing procedures
• Sampling and testing procedure reviews
• Competency assessment of samplers and testers
• Sampling and testing training

Small Drinking Water Systems

• Water treatment operational reviews and optimisation
• Development and implementation of Water Satey Plans
• Development of organisational procedures and work instructions
• Development and implementation of competency assessment and training systems